Items shipped from, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Return Items You Ordered

You can return many items sold on When you return an item, you may see different return options depending on the seller, item, or reason for return.

Send us an email at explaining the reason of your return and we will send the required process.

Prepare your package for return

Pack your item securely, if you don’t have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

Return Shipping Costs

If you return an item using a prepaid method (dropoff or pickup) and the reason for return is not a result of a Steelish error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return.

If you choose to ship the item on your own, you’ll pay the carrier at the time you ship your return. If the return is the result of a Steelish error, we’ll refund your return shipping costs up to a maximum amount.

Return shipping fees will be communicated via email when you contact us.

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